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Expert Forum Vienna 2023:

The successful path to becoming a solution provider – How do companies need to position themselves to efficiently develop customer-value solutions?

21. Sep 2023

Talent Garden, Wien


The increasingly connected world offers many potentials for companies to drive growth and profitability with customer-value solutions. Many R&D organizations are in the midst of transforming from traditional product/technology providers to solution providers in order to generate effective solutions to complex problems for their customers. In addition to a pronounced customer centricity and increased innovation capability, adaptability as well as mastering the increasing complexity of the portfolio are essential aspects for the transformation. This also means changes in the way solutions are developed efficiently and how R&D organizations must position themselves to do so.

What can you expect at the expert forum?

The following key questions will be the focus of the keynote presentations and discussions:

  • How will we develop customer-value solutions in the future?
  • What will change for traditional product manufacturers?
  • How do we need to position ourselves to develop solutions efficiently in the future? (development logic, processes / methods / tools, organization, partnerships)
  • How do we manage the increasing complexity in the portfolio (platforms, applications, variants)?
  • How do we integrate new / digital functions into our existing product portfolio?
  • What are the consequences in terms of portfolio design and pricing?
  • How do you deal with the challenges regarding customer data?
  • How do we monetize the additional customer and usage data?

In our expert forum, we would like to share experiences and discuss success factors with you and other experts with implementation expertise. Look forward to exciting contributions from different perspectives and industries.

When: Thursday, September 21, 2023, 08:30 am– 04:30 pm,check-In starta 8:00 am
Where: Talent Gardens Vienna, Lichtensteinstraße 111-115, 1090 Vienna, Austria

The circle of participants of the expert forum consists of selected experts from different industries – the number of participants is therefore limited. Attendance is free of charge. The conference language is German.

Here you can find the current agenda

Our speakers

Dietmar Baro
Vice President

Danfoss Climate Solutions

Dr. Andreas Muigg
Head of Product Portfolio Management Snow Grooming



Robert Schlecht
Head of Global Operations Management Surface Cooking & Ventilation, Strategy & Innovation

BSH Hausgeräte GmbH

Sebastian Jagsch
Global Head of Partner Management

AVL List GmbH

Christian Schläffer

3DSE Management Consultants GmbH


Contact us


Susanne Romahn

Marketing Managerin

We will be happy to answer any questions you may have about our events.