As a rule, the introduction of a Product Lifecycle Management system is a comprehensive project that affects many, if not all areas of a company and therefore also involves certain stumbling blocks. In order to avoid these at an early stage and to successfully implement the PLM introduction project, seven success factors in this article will help.
Advanced IT-Service Portfolio Management
In the age of digitization, the number of IT-services to be managed in organizations is increasing heavily. Value creation and effective decision making require high-class IT-Service Portfolio Management (IT-SPM) capabilities. The study sheds light on advanced IT-SPM cross-industry best practices, with experts and tool providers sharing valuable insights and success factors.
This 3DSE study report gives answers to the following key questions:
- What are meaningful cross-industry IT service portfolio management KPIs?
- What are the best correlations between operational and financial KPIs?
- Which implications are derived from KPI results?
- Which new technologies or innovations will shape future IT-SPM?
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